Privacy Policy

1. Introduction

Justin Jewett Consulting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website justinjewett.com, engage our consulting services, or interact with us in any way.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Professional Information: Company name, job title, industry, and business needs
• Payment Information: Billing address and payment details (processed securely through Stripe; we do not store full credit card numbers)
• Communications: Messages, inquiries, and correspondence you send to us
• Consultation Information: Notes, documents, and information shared during consulting engagements
• Account Information: Login credentials if you create an account with us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• Log Data: IP address, access times, referring URLs
• Location Data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Scheduling platforms (e.g., Calendly) when you book appointments
• Payment processors (e.g., Stripe) for transaction verification
• Professional networks when you connect with us through those platforms

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and deliver consulting services you request
• Communication: To respond to inquiries, schedule appointments, and send service-related communications
• Payment Processing: To process payments and send transaction confirmations
• Service Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send newsletters and updates about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud or security issues

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment Processors: Stripe for secure payment processing
• Scheduling Tools: Calendly for appointment booking
• Email Services: For sending communications and newsletters
• Analytics Providers: For website performance analysis
• Cloud Storage: For secure data storage and backup

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure payment processing through PCI-compliant providers (Stripe)
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Secure cloud infrastructure with industry-standard protections

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Client Records: Retained for the duration of our business relationship plus 7 years for legal and tax purposes
• Payment Information: Transaction records retained for 7 years per financial regulations
• Marketing Preferences: Retained until you unsubscribe or request deletion
• Website Analytics: Anonymized after 26 months

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Portability: Request your data in a structured, commonly used format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we use your information
• Objection: Object to certain types of processing

To exercise any of these rights, please contact us at contactus@justinjewett.com. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Types of cookies we may use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any personal information.

Key third-party services we use include:

• Stripe: Payment processing (Stripe Privacy Policy)
• Calendly: Appointment scheduling (Calendly Privacy Policy)
• Google Analytics: Website analytics (Google Privacy Policy)

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfer.

We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at contactus@justinjewett.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you by email for significant changes (if you are a client)
• Post the updated policy on our website

We encourage you to review this Privacy Policy periodically.

13. Contact Us